Step-by-Step Instructions for Blackbaud Solutions to Support Strong Customer Authentication

Visit the pages below to review what steps you need to take so your Blackbaud solution accepts payments when Strong Customer Authentication (SCA), comes into effect 14 March 2022:

• Blackbaud eTapestry

• Blackbaud Online Express

• Blackbaud NetComrmunity

• Blackbaud Internet Solutions

• Blackbaud CRM

If your organisation currently uses a third-party payment gateway with your Blackbaud solution, then you will need to transition your online forms to Blackbaud Merchant Services (BBMS) to ensure compliance with SCA. Since 1 January 2021 we have seen an increase in banks requesting SCA for transactions.

JustGiving is ready for Strong Customer Authentication today, and you do not need to take any further steps.