Tipsheet: Three Steps to Improve Supporter Experience

Tipsheet: Three Steps to Improve Supporter Experience

Mark Stevens, head of fundraising at Wales Air Ambulance, shares his top three tips for improving supporter experience.

Over the last two years, Wales Air Ambulance has been overhauling their supporter experience in order to help with their post-pandemic recovery. Download the Tipsheet to learn Mark’s biggest lessons.

Download the Tipsheet to learn:

• What insights they gained from direct supporter feedback

• How they used technology to create personalisation at scale

• How measuring engagement helps them speak to the right people at the right time

Liked the Tipsheet? Hear more from Mark in our Supporter Experience Webinar